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Product Recalls & Safety Advice

The safety of our customers is paramount, so on this page you'll find details of any products which have been recalled by us in case of an issue with quality or safety. 


Date of notice: 21/07/2021
75542 Mini Trampoline

Despite ensuring that rigorous checks and tests are carried out on all our products, we have identified a potential safety hazard with 75542 Mini Trampoline, whereby the support handle can break away from the main frame of the trampoline.
We have worked with our factory to ensure this issue does not happen on any future orders.
The identified fault relates to a single batch of stock PO10718
The product recall is for trampoline orders sold between 15th January 2021- 21st April 2021
We advise you to stop using the Mini Trampoline immediately and contact our customer service team on +44 (0)1732 225 822 or via email at hello@tickit.co.uk to arrange for collection of the trampoline.
We can either send a replacement or alternatively issue a refund. Read More...

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🎅🏼 Christmas Delivery Update

As long as you’ve placed your order before our cut-off date, which is 3pm Friday 17th December 2021, your items will be with you in time for Christmas. Orders placed after this time will be dispatched as normal but a pre-Christmas delivery is not guaranteed.

If you contact us for information about your orders during this period, please bear with us as we will be busy elves!

Please note that our offices will be closed from Thursday 23rd December 2021, and will reopen on Tuesday 4th January 2022.

📦 Our warehouse will be on working reduced hours from 23rd December so orders may take longer to be dispatched 📦

Read More

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